Thank you for visiting our software support page for 3rd party tools!
We recommend various tools & platforms to help you succeed online.
That said, most of the software that we recommend has phenomenal customer support. We cannot directly provide support directly for tools that are controlled and built by other companies. Fortunately, they provide their own support and they can help with whatever you need related to their tools!
This page will walk you through where and how to get support for various tools.
Fortunately the Elegant Themes theme can help you with just about anything related to designing your site! If you have a question about designing something on a page, using the Theme Builder, or if you're running into almost any issue on your website, Elegant Themes support can help you out!
If you experience an error that doesn't have to do with page or blog content (for instance, if your website has an outage, if you need to restore a backup, if you're having trouble logging in to your Wordpress site, if you're having trouble with a domain, if you need to set up an email inbox for your website, etc.) then you want to contact Hostinger.
Podia handles everything related to your product library, customer billing (for your own customers), and your online community.
If you ever need their help with anything related to their platform, visit their support page to see their live chat and email options!
GetResponse literally has my favorite customer support out of any marketing tool! They are so fast for live chat and they are available 24/7, any day, any time!
GetResponse covers everything related to your email marketing campaigns. Automation, forms, subscriber metrics, email templates, etc.
Reach out to them if you need anything at all!
(Please note that some of our customers use Podia for email marketing instead as a less powerful but slightly cheaper alternative).
ChatGPT is free and it has been trained very thoroughly on Divi, Hostinger, Podia, and GetResponse. Feel free to ask ChatGPT how to do something and it is often able to guide you through the exact steps!
Click here if you need to set up a free ChatGPT account.
Podia's customer community is full of great people who would be happy to help you out if you ask great questions! It is free if you are a Podia customer. Click here to access the customer community.
Additionally, you are welcome to purchase a "marketing audit" here or a 1:1 consultation with Logan here.